M5 Armour

Privacy Policy

Updated: 30 June 2021 (as per the Protection of Personal Information Act (POPIA), effective 1 July 2021)

1. Objective:

This Privacy Policy outlines the practices and procedures of M5 Armour (“M5 Armour”, “we”, “us”, or “our”) concerning the collection, use, and processing of personally identifiable information (“Personal Information”) through our website, www.m5armour.co.za, and any related services (collectively, the “Services”).

By using our Services, you consent to the collection and processing of your Personal Information as described in this Policy. “Processing” refers to any operation or set of operations performed on data, including collection, storage, alteration, and dissemination. If you reside outside South Africa, by engaging with our Services, you acknowledge and agree that your data will be transferred to and processed in South Africa.

2. Information We Collect:

We may collect Personal Information, including but not limited to your name, contact details, and preferences when you:

  • Purchase or enquire about our vehicles and services;
  • Complete forms or interact with features on our website;
  • Take part in surveys, competitions or promotions;
  • Interact with us via social media; or
  • Contact us directly via phone, SMS, email or post.

We also automatically collect non-personally identifiable information (“Log Data”) such as IP address, browser type, pages visited, and interaction with site content.

3. Use of Personal Information:

 We use your information to:

  • Provide and personalise our Services;
  • Respond to your queries and correspondence;
  • Improve our website functionality and user experience;
  • Send you marketing communications (with your consent);
  • Comply with legal obligations;
  • Detect and prevent fraud or abuse.

You may opt out of marketing communications at any time by following the unsubscribe instructions in any email or by contacting us at [email protected].

4. Consent:

When you provide us with your information, you consent to its use as outlined above. You may withdraw your consent at any time by contacting us at [email protected].

5. Information Sharing:

 We do not sell or rent your data. We may share your Personal Information with trusted third parties who perform functions on our behalf such as website hosting, customer support, marketing services, and analytics. These parties are only given the information necessary to perform their roles.

We may also share information with third-party advertising platforms (e.g., Google, Facebook) to serve targeted advertising. Your data may be used in accordance with their respective privacy policies.

6. Business Transfers:

In the event of a sale, merger, or other business restructuring, your Personal Information may be transferred as part of that transaction.

7. Legal Disclosures:

We may disclose your Personal Information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or ensure the safety of individuals.

8. Security:

 We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Where applicable, your data is encrypted using SSL (Secure Socket Layer) technology.

9. Cookies:

Our website uses cookies to improve functionality, deliver relevant advertising, and provide a better user experience. Cookies are small files stored on your device that help us remember your preferences and tailor content accordingly. You can control cookie settings in your browser.

10. Third-Party Links:

Our website uses cookies to improve functionality, deliver relevant advertising, and provide a better user experience. Cookies are small files stored on your device that help us remember your preferences and tailor content accordingly. You can control cookie settings in your browser.

11. Children's Privacy:

Our Services are not directed at individuals under the age of 13. We do not knowingly collect information from minors. If you believe your child has provided us with Personal Information without your consent, please contact us at [email protected].

12. Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Material changes will be communicated on our website or via email. Your continued use of our Services signifies your acceptance of any updates. 

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Email: [email protected]